Don't mistake informality for psychological safety

Leaders confuse informality with distributed power. Not the same.

“Ohhhh, we all say what we think in this team”

“There’s no hierarchy round here - it’s very informal!”

Except that usually most people don’t and there is.

And that matters.

Distributing power (safely) is one of the things I tackle all my programmes as part of making a do-able shift towards a faster, flatter culture that’s within reach of ‘normal’ organisations.